Privacy Policy — Empire Casino Philippines

Last updated: June 2026

Empire Casino Philippines ("we," "our," "us") is committed to protecting your personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations administered by the National Privacy Commission (NPC).

1. Data Controller

The data controller for personal information collected through empire-ph.com is Empire Casino Philippines, operated under a PAGCOR license. For privacy-related inquiries, contact our Data Protection Officer (DPO) at [email protected].

2. What Personal Data We Collect

Account Registration Data

When you register, we collect: full name, email address, mobile number, date of birth (to verify you are 21+), nationality, and residential address.

Identity Verification (KYC) Data

To comply with PAGCOR AML requirements, we collect: government-issued ID (passport, driver's license, UMID, SSS ID), and proof of address (utility bill, bank statement). KYC data is handled securely and used solely for identity verification and regulatory compliance.

Financial Data

We collect GCash account details, bank account information, and transaction history for payment processing. We do not store full credit card numbers.

Technical Data

We automatically collect: IP address, browser type, device information, session data, and cookies for platform operation and fraud prevention.

3. How We Use Your Data

We use your personal data to: operate and manage your account; process deposits and withdrawals; comply with PAGCOR licensing requirements and AML regulations; send service communications and (with your consent) promotional offers; detect and prevent fraud; and improve our platform.

We share data with: PAGCOR and law enforcement when legally required; payment processors (GCash, Maya) to facilitate transactions; KYC/AML compliance partners; and customer support tools. We do not sell personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal data for a minimum of 5 years after account closure, as required by PAGCOR AML compliance obligations. KYC documents are retained for 10 years.

6. Your Rights Under the Philippine Data Privacy Act

Under RA 10173, you have the right to: access your personal data; correct inaccurate data; object to processing; erasure or blocking of data in certain circumstances; and lodge a complaint with the National Privacy Commission at privacy.gov.ph or [email protected].

7. Cookies

We use cookies to operate the platform, remember your preferences, and analyze usage. See our Cookies Policy for full details and how to manage your preferences.

8. Security

Empire Casino uses 256-bit SSL encryption, PCI DSS-compliant payment systems, and regular security audits to protect your data. We are also AskGamblers certified for trust and security.

9. Contact

For privacy requests or questions, contact: [email protected] or via our Contacts page.